Welcome to Mombaby! We aim to ensure your shopping experience is seamless and enjoyable. Please read our shipping policy below to understand our processes.
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive a notification once your order has shipped.
Shipping Rates & Delivery Times
Standard Shipping
Cost: Free for orders over $50; $5.99 for orders under $50.
Delivery Time: 5-7 business days.
Express Shipping
Cost: $15.99 flat rate.
Delivery Time: 2-3 business days.
International Shipping
Cost: Calculated at checkout based on destination.
Delivery Time: 7-14 business days.
Note: Delivery times may vary depending on your location and external factors like weather or carrier delays.
Order Tracking
Once your order has shipped, you will receive a tracking number via email to monitor your shipment.
Please allow 24-48 hours for the tracking information to update.
Shipping Restrictions
We currently ship to most countries worldwide. However, some remote locations may experience limited delivery services.
Customers are responsible for any customs duties or import taxes applicable to international shipments.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery at [your email/contact]. We will work with the carrier to resolve the issue promptly.
Contact Us
If you have any questions about shipping or need further assistance, please reach out to our support team at [your email/contact].
Thank you for choosing Mombaby! We’re here to make your shopping experience delightful.
